Privacy Policy

1. Introduction

Welcome to roburbattery.com (the “Site”), operated by Dongguan Xintu Power Technology Co., Ltd. (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information in accordance with applicable data protection laws.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit the Site, contact us, or submit an inquiry through our forms.

By using this Site, you agree to the practices described in this Privacy Policy.

2. Information we collect

We may collect information you provide and data collected automatically when you visit the Site.

Information you provide

When you send an inquiry, request a quotation, or contact us through a form, you may provide:

• Name
• Email address
• Phone number
• Company name
• Country or region
• Message details
• Any other information you voluntarily submit

Automatically collected data

When you visit the Site, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on each page
• Referring and exit pages
• Cookies and tracking data

This data helps us improve website performance and user experience.

3. How we use your information

We use the information we collect to:

• Respond to inquiries and quotation requests
• Provide customer support
• Operate, maintain, and improve the Site
• Analyze website usage and performance
• Send updates or marketing communications, only if you opt in
• Maintain security and prevent fraud

We do not sell, rent, or trade your personal information.

4. Cookies and tracking technologies

We use cookies and similar technologies to enhance website functionality, improve user experience, analyze website traffic, and measure marketing performance.

You can manage or disable cookies through your browser settings or the Consent Preferences panel available on our website.

For more information, read our Cookie Policy.

5. Sharing your information

We may share your information with:

• Service providers that help with website hosting, analytics, or communication
• Legal authorities, when required by applicable laws
• Business partners, only when necessary to fulfill your request, such as logistics providers

We do not share personal information for advertising reselling or commercial distribution.

6. Data security

We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, and destruction.

No online method is 100% secure. We cannot guarantee absolute security, but we follow industry-standard practices to protect your data.

7. International data transfers

As a company based in China, your information may be transferred to and processed by our team or partners in other regions. By using our Site, you consent to such transfers for legitimate business purposes.

We ensure that appropriate safeguards are applied to all data transfers.

8. Your rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent
• Object to data processing
• Request a copy of your information

To exercise these rights, contact robur@roburbattery.com.

9. How long we retain information

We retain personal information only for as long as necessary to respond to inquiries, fulfill business obligations, and comply with legal requirements.

Once no longer needed, information is securely deleted.

10. Third-party links

The Site may contain links to third-party websites. We are not responsible for their content, privacy practices, or data handling processes.

Review their privacy policies before providing personal information.

11. Updates to this policy

We may update this Privacy Policy periodically to reflect legal changes, business changes, or website improvements.

Updates will be posted on this page with a revised “Last updated” date.

12. Contact us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Dongguan Xintu Power Technology Co., Ltd.

Email: robur@roburbattery.com
Website: roburbattery.com