1. Introduction

Welcome to roburbattery.com (“Site”), operated by Dongguan Xintu Power Technology Co., Ltd. (“we”, “our”, “us”).
We value your privacy and are committed to protecting your personal information in accordance with applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or submit an inquiry through our forms.

By using this Site, you agree to the practices described in this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

When you submit an inquiry, request a quotation, or contact us through our forms, you may provide:

• Name

• Email address

• Phone number

• Company name

• Country/region

• Message details

• Any other information you voluntarily submit

b. Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address

• Browser type/version

• Device information

• Pages visited

• Time spent on each page

• Referring/exit pages

• Cookies and tracking data

This data helps us improve website performance and user experience.

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3. Use of Your Information

We use the collected information for the following purposes:

• To respond to your inquiries or quotation requests

• To provide customer support

• To operate, maintain, and improve our website

• To analyze website usage and performance

• To send updates or marketing communications (only if you opt-in)

• To ensure security and prevent fraud

We do not sell, rent, or trade your personal information.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality

• Improve user experience

• Analyze website traffic

• Measure marketing performance

You can manage or disable cookies through your browser settings or the Consent Preferences panel available on our website.

For more details, please refer to our Cookie Policy.

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5. Sharing of Information

We may share your information with:

• Service providers assisting in website hosting, analytics, or communication

• Legal authorities, if required to comply with applicable laws

• Business partners, only when necessary to fulfill your request (e.g., logistics)

We do not share personal information for advertising reselling or commercial distribution.

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6. Data Security

We take appropriate technical and organizational measures to protect your information against:

• Unauthorized access

• Alteration

• Disclosure

• Destruction

However, no online method is 100% secure.
We cannot guarantee absolute security, but we follow industry-standard practices to protect your data.

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7. International Data Transfers

As a company based in China, your information may be transferred to and processed by our team or partners in other regions.
By using our Site, you consent to such transfers for legitimate business purposes.

We ensure that appropriate safeguards are applied to all data transfers.

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8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent

• Object to data processing

• Request a copy of your information

To exercise any of these rights, contact us at:
📧 allenhe@roburbattery.com

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9. Retention of Information

We retain personal information only as long as necessary for:

• Responding to inquiries

• Fulfilling business obligations

• Complying with legal requirements

Once no longer needed, information is securely deleted.

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10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or data handling processes.

We recommend reviewing their privacy policies before providing any personal information.

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11. Updates to This Policy

We may update this Privacy Policy periodically to reflect:

• Legal changes

• Business changes

• Website improvements

Updates will be posted on this page with a revised “Last updated” date.

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12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Dongguan Xintu Power Technology Co., Ltd.
📧 Email: allenhe@roburbattery.com
🌐 Website: roburbattery.com